FREE UK Domestic Delivery On Orders Over £60
Shipping
We always try to dispatch the order as soon as possible. For UK customers it can reach you in about 3-5 working days. For EU customers the order usually arrives in about a week. And for other countries, it may take about 10 days.
We don't use recorded mail with a tracking number. However, proof of posting will be obtained every time we ship an item.
If you need next day delivery, please contact us for extra delivery charges.
Free UK domestic delivery on orders over £60.
Shipping charges
Shipping is based on the weight, and the system will work out the total postage automatically.
Returns and refunds
Goods may be returned in their original condition within 7 days. The buyer is responsible for paying return postage costs. Refunds will be credited to your original method of payment and will exclude postage.
If you are not happy with your order, please contact us within 3 days of receiving your package.
Refunds and exchanges are considered on a case-by-case basis.
Do you sell elsewhere
We also sell on Not On The High Street. Please visit our shop at: www.notonthehighstreet.com/dingadingterrariums.
Wholesale prices
We offer wholesale prices. Please contact us using the Contact Me form.
We always try to dispatch the order as soon as possible. For UK customers it can reach you in about 3-5 working days. For EU customers the order usually arrives in about a week. And for other countries, it may take about 10 days.
We don't use recorded mail with a tracking number. However, proof of posting will be obtained every time we ship an item.
If you need next day delivery, please contact us for extra delivery charges.
Free UK domestic delivery on orders over £60.
Shipping charges
Shipping is based on the weight, and the system will work out the total postage automatically.
Returns and refunds
Goods may be returned in their original condition within 7 days. The buyer is responsible for paying return postage costs. Refunds will be credited to your original method of payment and will exclude postage.
If you are not happy with your order, please contact us within 3 days of receiving your package.
Refunds and exchanges are considered on a case-by-case basis.
Do you sell elsewhere
We also sell on Not On The High Street. Please visit our shop at: www.notonthehighstreet.com/dingadingterrariums.
Wholesale prices
We offer wholesale prices. Please contact us using the Contact Me form.